Privacy policy

88kits maintain a policy of strict confidence concerning your personal information that you share with us (Privacy Policy).

This Privacy Policy applies to the collection, storage, use and disclosure by us of your personal information. By accessing this website (www.88kits.com) you accept the terms of this Privacy Policy. This Privacy Policy applies to information provided to us whether via this Site and demonstrates how we will comply with the Privacy Laws. Although we will comply with this Privacy Policy in respect of information provided to us by persons under the age of 18 years, those persons must obtain the consent of a parent or guardian prior to using the website and the parent or guardian will be responsible for appropriately supervising the person's use of the Site.

If you have any further questions or if you wish to receive more information on our information practices and Privacy Policy, please contact our Privacy Officer see contact details below under “How to contact us”.

OUR PRIVACY COLLECTION STATEMENT

We are required to make you aware of certain matters on collection of your information. This Policy incorporates our Privacy Collection Statement, as it addresses all of these matters:

•  our identity and contact details;
•  the facts and circumstances, and the purposes, of collection of personal information;
•  the consequences for you if personal information is not collected;
•  other entities, bodies or persons to which personal information is usually disclosed;
•  information about access and correction of, and how you may complain about the way we handle, your personal information; and
• cross-border disclosures of personal information.

We may collect the following information from you either from our website:

•  your name and contact details, such as address and phone number;
•  some personal details such as date of birth and gender;
•  the name of the domain from which you access the internet;
•  the date and time you access our website;
•  the internet address of the website from which you linked directly to our site; and
•  other information that you may supply to us.

We also collect information about visitors to this website using cookies and other identification technologies (e.g. through code embedded in this website, or through code embedded in your browser’s local storage – see section on “cookies and other identification technologies” below).

We may also collect personal information from third parties or publicly available sources of information. All personal information that we collect is reasonably necessary for the provision of our goods and services to our customers and for the purposes of marketing communications.

When we conduct market research and profiling, we may also ask you for your opinions about your shopping preferences, websites and customer service.

Our purpose in collecting personal information about you is for the purposes of fulfilling your order, conducting business with you, and providing you with a better web and shopping experience.

In seeking to give you the most worthwhile online experience possible, we may notify you of products and special offers that may be of interest to you. We may also provide value-added services and offers. This information helps us better understand the products and services most helpful to you.

We will not collect personal information unless the information is reasonably necessary for or directly related to one, or more of our functions or activities. If we are unable to collect personal information we reasonably require, we may not be able to do business with you or the organisation with which you are connected.

If someone other than you provides us with personal information about you that we did not ask for, we will notify you as soon as practicable, unless we receive it with your consent. This notice will be given unless to do so would be in breach of an obligation of confidence. If we could not have collected this personal information, we will lawfully de-identify or destroy that personal information.

When you complete a contact us form on our website, you are asked to provide certain information about yourself. This information includes your name, address, email address, phone number and any comments you might have. We use this information to assist your inquiry and learn more about our customers, so we can provide you with the content and feedback information most relevant to you. Once you submit a contact us form you are no longer anonymous to us.

Cookies are small text files that are stored on your browser or device by websites, apps, online media, and advertisements.

We use cookies and other identification technologies on our Site for a number of purposes, including: to identify, customise and deliver content such as advertisements, promotions or offerings of greatest interest to you, gather statistical information and better understand individual use. In certain cases, we share this information with third parties to assist us in this process. These technologies may involve placing and using data in your browser or system’s local storage. Pixel tags, web beacons, clear GIFs and similar technologies may also be used by us or our third party service providers to measure the success of marketing campaigns and compile statistics about communications and site usage.

Furthermore, and as is common practice, we may identify and compile information concerning your IP address (a number automatically assigned to your device by your internet service provider) which helps us to calculate site usage levels, diagnose technical problems and administer our websites and other applications or platforms.

You have the right to choose whether or not to accept or enable our use of cookies and other identification technologies. You can do this by configuring your computer so that it disables cookies or does not accept them and by clearing your local cache or browsing history. For further information about cookies, including information setting out how to view the cookies that have been set on your device and how to manage and delete them, you can visit www.allaboutcookies.org.

We may use personal information about you for the primary purpose of providing you with our goods and services, and for other purposes that you would reasonably expect us to use that information such as marketing communications. This includes sending you information about new developments, products, services and offers by post, telephone or electronic communication. You authorise us to use your address or other contact information that you provide to us for this purpose.

We may share your personal information with companies or individuals that provide us with services. These services may include, among other things:

•  Couriers (who delivered goods to you on our behalf);
•  Payment or banking organisations who carry out credit, fraud and other security checks; and
•  Outsourced service providers (e.g. marketing agencies)
•  We may be required to disclose information under exceptional circumstances such as when there are grounds to believe that the disclosure is necessary to prevent a threat to life or health, or for law enforcement purposes.

We may use personal information about you for the primary purpose of providing you with our services, and for other purposes for which you would reasonably expect us to use that information. This includes sending you information about new developments, products, services and special offers by post, telephone or any form of electronic communication including SMS. You authorise us to use any email address or other contact information you provide to us at any time for this purpose.

You can, at any time, opt out of receiving marketing material by contacting us. You agree and acknowledge that even if you opt out of receiving marketing material, we will still send you essential information that we are legally required to send you relating to the goods and services we provide. Once you opt out of receiving marketing material from us, you agree and acknowledge that this removal from our distribution lists may take several business days after the date of your request for removal.

If you wish to withdraw your consent for us to send you marketing communications, you can do this as follows:

• to withdraw consent for marketing emails - by clicking on the ‘Unsubscribe’ or otherwise following the steps provided in the email;
• to withdraw consent for marketing SMS - by following the steps provided in the SMS; or
• by contacting us (go to the ‘CONTACTING US’ section of this Privacy Policy).

Once we receive notification that you wish to withdraw your consent for receiving marketing communications, it may take up to five (5) business days for your withdrawal to be reflected in our systems. Please note you may still receive marketing communications during this period.

If you withdraw your consent to receive marketing communications through a specific communication mode (e.g. SMS) we may still contact you via other communication modes you have subscribed to (e.g. email).

We take all reasonable steps to ensure that your personal information held by us is accurate, up-to-date, complete, relevant and not misleading. If you believe that any of your personal information is not accurate, up-to-date, complete or relevant, or that it may be misleading, please contact us (see below) and we will take all reasonable steps to correct your personal information within a reasonable time

We will only collect, store, use or disclose your personal information as set out in this Privacy Policy unless we are required by law to protect our rights or property (or those of any third party), or to avoid injury to any person.

Although the website or other app may link directly to websites or apps operated by third parties (Linked Sites), you acknowledge that Linked Sites are not operated by us. We encourage you to always read the applicable privacy policy of any Linked Site on entering the Linked Site. We are not responsible for the content or practices of the Linked Sites nor their privacy policies regarding the collection, storage, use and disclosure of your personal information.

We may transfer your personal information to people in foreign countries to fulfil our business purposes, for example for the purposes of processing. By providing your personal information you consent to this transfer.

By giving us your information to sign up to our loyalty program in store, or through your use of the website, other applications or platforms, you consent to the collection, storage, use and disclosure of your personal information in accordance with this Privacy Policy and as otherwise permitted under the Privacy Laws.

We will use all reasonable endeavours to keep your personal information in a secure environment, however, this security cannot be guaranteed.

We may vary the terms of this Privacy Policy at any time. You should check this Privacy Policy regularly so that you are aware of any variations. You will be deemed to have consented to such variations by your continued use of the website, online apps, platforms or continued subscription to our marketing communications or loyalty programs, following such changes being made.

Should you wish to access, update or correct personal information supplied to us, you may contact our Privacy Officer using the method set out below under “How to contact us”.

HOW TO CONTACT US

You can contact us by sending an inquiry to:

For Attn of : The Privacy Officer

via our website contact form available here.

If you believe we have breached your privacy and would like to make a complaint, or you have any feedback, questions or concerns about our Privacy Policy or practices, please contact us using the contact information above. If you are making a complaint, please provide details of any specific incident so that our Privacy Officer can fully investigate the complaint.

Once the Privacy Officer receives a complaint they will commence an investigation with the relevant business unit. We may contact you to discuss your concerns and outline options about how they may be resolved. We will aim to ensure that your complaint is resolved in a timely and appropriate manner, and will treat your complaints confidentially. We will contact you to inform you of the outcome of the investigation. If a breach is found, the Privacy Officer will work with our management so that the process can be rectified to prevent any further breaches from taking place.